Washing machine emits noises and shakes while spinning | Electrolux

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### 1. Check the Installation: Transit Bolts and Leveling


The most common cause of excessive shaking in a new machine is forgetting to remove the transit bolts.


- **Remove Transit Bolts:** Thesebolts secure the drum during transport to prevent damage. If they are not removed, the machine will vibrate heavily and can be seriously damaged. Check the back of your appliance and ensure all transit bolts have been removed according to your installation manual .

- **Level the Machine:** An unlevel washing machine will rock and vibrate during high-speed spins. Use a spirit level to check if the machine is level from front to back and side to side . The appliance must be stable on a level, hard floor. You can adjust the height of the feet using a spanner. Ensure the machine does not "rock" on any corner; all feet should be firmly planted on the floor .


### 2. Inspect the Load and Drum


An unbalanced load is another primary cause of noise and vibration.


- **Load Distribution:** A single heavy item, like a bath mat or duvet, or an overloaded drum can cause the machine to become unbalanced, leading to a noisy spin . For optimal performance, the drum should be about two-thirds full, allowing laundry to move freely .

- **Correct Loading:** Shake out items before placing them in the drum and put them in one at a time. Ensure you are not overloading the machine, and avoid washing a single bulky item on its own .

- **Check for Trapped Items:** Ensure no fabric is caught between the door and the drum seal, as this can cause unusual noises and damage . Also, inspect the drum holes and the rubber seal for small items like loose bra underwires, coins, or buttons that may have become trapped .


### 3. Secure Hoses and Check the Filter


External components can also be the source of noise.


- **Secure Hoses:** Loosely fitted hoses on the back of the machine can vibrate against the appliance's casing during the spin cycle, producing a distinct "knocking" sound . Check all hoses are securely attached to the machine housing.

- **Check the Drain Filter:** Small objects like coins, buttons, or lighters can fall into the drain pump filter. If your machine has a visible filter, check it and remove any obstructions, as these can cause rattling or humming noises .


### 4. Identify Normal Operating Noises


It is also helpful to understand what sounds are normal. During a cycle, your appliance will make a variety of noises. These include the hum of the pump and motor, water filling the drum, the heating element warming up, and the sound of zips and buckles knocking against the door . These are all part of normal operation and should not be a cause for concern .


### 5. Additional Considerations


- **Anti-Vibration Pads:** If you have a wooden floor, consider using anti-vibration pads under the machine's feet to help reduce transmitted vibrations .

- **Clearance:** Ensure the washing machine is not touching adjacent cupboards or walls, as this can amplify vibrations and noise .

- **Professional Help:** If you have diligently checked all the above points and the issue persists, it may indicate a more serious internal problem, such as a worn-out bearing, a damaged drum, or a failed suspension system. In this case, it is recommended to schedule a service appointment with a qualified technician .

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